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SF Planet Shipping & Handling Policy
SHIPPING AND HANDLING POLICY
- We ship within one business
day upon clear of payment (usually on the next business day).
- Buyer will receive a
shipment notification with tracking number after order is shipped. Please
login to your account to check the order status. Please contact us if you do
not see any updates after 48 hours of order placed.
- Any return or undeliverable
address shipment will re-send after communication with buyer. We will notify
buyer via email. Buyer is responsible for 2nd attempt of shipping if the
mistake was made by buyer. We do not refund shipping charges under any
circumstances.
- Shipping cost and available
shipping method is differ by location, calculated based on product weight. The
system will calculate shipping cost based on the zip code, or shipping address
entered to the system.
Transit Time Within United States
|
United States Postal Service (U.S.P.S) |
|
First Class Mail |
Estimated 3-7 days |
|
Priority Mail |
Estimated 2-3 days |
|
Express Mail |
One Business days to most cities |
|
United Parcel Services (UPS) |
| UPS Ground |
Guarantee arrival within 5 business days |
| UPS 3 Day Select |
Guarantee arrival within 3 business days |
| UPS 2nd Day Air |
Guarantee arrival within 2 business days |
| UPS Next Day Air Saver |
Guarantee arrival on next Business days (3pm) |
International Shipment
|
United States Postal Service (U.S.P.S) |
|
Airmail Parcel Post |
Estimated 7-21 business days, insurance and tracking not available. |
|
Global Express Mail |
Estimated 3-7 business days, insurance and tracking number included. |
|
United Parcel Services (UPS) |
|
UPS International Ground (Canada Only) |
Usually deliver in 5-7 days, insurance and tracking number are included. |
Shipment Delay:
For security reason, all international packages are being inspected before
leaving United States. This will delay international shipment. Please understand
that -- It is out of our control when the package is in transit. In most cases,
the customs
clearance in your country delay the package.
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